Welcome to Eesha Travel Agency. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our travel services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Who We Are
Eesha Travel Agency provides domestic and international holiday packages, hotel booking assistance, visa guidance, and customized travel planning services.
If you have any questions regarding this Privacy Policy, you may contact us using the details provided at the end of this page.
2. Information We Collect
We may collect the following information when you use our website or contact us:
Personal Information
- Full Name
- Mobile Number
- Email Address
- City or Country of Residence
- Travel Preferences
- Destination of Interest
- Number of Travelers
- Travel Dates
- Budget Range
Information Collected Automatically
When you browse our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Pages Visited
- Date and Time of Visit
- Referral Source
- Website Usage Statistics
This information helps us improve our website and provide a better user experience.
3. How We Use Your Information
We use your information to:
- Respond to your travel inquiries.
- Prepare customized travel quotations.
- Assist with holiday planning.
- Process bookings and reservations.
- Provide visa guidance.
- Improve our website and services.
- Send travel updates, promotional offers, and newsletters (only if you choose to receive them).
- Comply with legal and regulatory requirements.
We only collect information that is necessary to provide our services.
4. Hotel Bookings and Travel Services
When you request a travel package or hotel booking, we may need to share relevant information with trusted travel partners such as:
- Hotels
- Local Tour Operators
- Transportation Providers
- Visa Assistance Partners (where applicable)
We only share the information required to complete your requested services.
5. Payment Information
If payments are made through secure third-party payment gateways, we do not store your debit card, credit card, banking, or payment credentials on our servers.
All online payments are processed securely by authorized payment service providers.
6. Cookies
Our website may use cookies to:
- Improve website performance.
- Remember your preferences.
- Analyze visitor behavior.
- Enhance your browsing experience.
You may disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.
7. Email Communications
If you subscribe to our newsletter or submit an inquiry, we may occasionally send:
- Travel Offers
- Holiday Package Updates
- Seasonal Promotions
- Travel Tips
- Destination Guides
You can unsubscribe from these communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.
8. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, alteration, or disclosure.
While we strive to protect your information, no method of online transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
9. Third-Party Websites
Our website may contain links to third-party websites such as:
- Hotels
- Tourism Boards
- Government Visa Portals
- Social Media Platforms
We are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before providing any personal information.
10. Children’s Privacy
Our services are intended for individuals aged 18 years and above.
We do not knowingly collect personal information from children under the age of 18. If we become aware that such information has been collected without appropriate consent, we will take steps to remove it.
11. Your Rights
Depending on the laws applicable in your jurisdiction, you may have the right to:
- Access the personal information we hold about you.
- Request corrections to inaccurate information.
- Request deletion of your personal information where applicable.
- Withdraw consent for marketing communications.
- Request information about how your data is being used.
To exercise these rights, please contact us using the information provided below.
12. Data Retention
We retain your personal information only for as long as necessary to:
- Provide travel-related services.
- Meet legal or regulatory obligations.
- Resolve disputes.
- Maintain business records.
Once the information is no longer required, it will be securely deleted or anonymized where appropriate.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
Any updates will be posted on this page along with the revised effective date. We encourage you to review this page periodically.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us.
