Welcome to Eesha Travel Agency. These Terms & Conditions govern your use of our website and the travel services provided by us. By accessing our website or booking any travel service, you agree to comply with and be bound by these Terms & Conditions.
If you do not agree with any part of these terms, please refrain from using our website or booking our services.
1. About Eesha Travel Agency
Eesha Travel Agency specializes in:
- Domestic Holiday Packages
- International Holiday Packages
- Hotel Booking Assistance
- Visa Assistance
- Customized Travel Planning
Our goal is to provide reliable travel solutions and exceptional customer service while ensuring a smooth travel experience.
2. Acceptance of Terms
By accessing our website, submitting an inquiry, or confirming a booking with Eesha Travel Agency, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, our Privacy Policy, and our Refund & Cancellation Policy.
3. Booking Process
A booking is confirmed only when:
- The required payment or advance payment has been received.
- Availability has been confirmed by our travel partners.
- A booking confirmation has been issued by Eesha Travel Agency.
Availability of hotels, transportation, sightseeing, and other services is subject to confirmation and may change without prior notice.
4. Pricing
All prices displayed on our website are subject to availability and may change without prior notice due to factors such as:
- Seasonal demand
- Hotel availability
- Currency exchange fluctuations
- Government taxes
- Supplier pricing changes
The final price will be confirmed at the time of booking.
5. Payments
Customers agree to pay the applicable booking amount according to the payment schedule communicated by Eesha Travel Agency.
Bookings may require:
- Full payment
- Partial advance payment
- Balance payment before departure
Failure to complete payment within the specified timeline may result in cancellation of the booking.
6. Travel Documents
Travelers are responsible for ensuring they possess all required travel documents, including:
- Valid Passport
- Visa (if required)
- Government-issued Identification
- Travel Insurance (where applicable)
- Vaccination or health certificates if required by the destination
Eesha Travel Agency is not responsible for travel disruptions caused by incomplete or invalid documentation.
7. Visa Assistance
We provide visa guidance and documentation assistance for eligible destinations.
However:
- Visa approval is solely at the discretion of the respective embassy or immigration authority.
- Eesha Travel Agency cannot guarantee visa approval.
- Visa processing times may vary.
- Visa fees and government charges are generally non-refundable.
8. Hotel Bookings
Hotel reservations are subject to the availability and policies of the respective hotel.
The following may vary by property:
- Check-in and check-out times
- Room categories
- Additional charges
- Cancellation policies
- Child occupancy rules
Guests are responsible for complying with hotel policies during their stay.
9. Customer Responsibilities
Travelers are expected to:
- Provide accurate personal information.
- Carry valid travel documents.
- Arrive at departure points on time.
- Follow local laws and regulations.
- Respect local customs and cultures.
- Maintain appropriate behavior during tours.
Any additional costs resulting from failure to comply with these responsibilities shall be borne by the traveler.
10. Changes to Bookings
Requests to modify travel dates, destinations, hotels, or other booking details are subject to:
- Availability
- Supplier approval
- Applicable change fees
- Price differences
While we will make every effort to accommodate changes, they cannot be guaranteed.
11. Cancellations & Refunds
Cancellations and refunds are governed by our Refund & Cancellation Policy.
Applicable cancellation charges may vary depending on:
- Time of cancellation
- Hotel policies
- Tour operator policies
- Seasonal conditions
- Other supplier terms
Please refer to our Refund & Cancellation Policy for complete details.
12. Force Majeure
Eesha Travel Agency shall not be held responsible for delays, cancellations, or changes caused by circumstances beyond our reasonable control, including but not limited to:
- Natural disasters
- Floods
- Earthquakes
- Cyclones
- Pandemics
- Government travel restrictions
- Civil unrest
- Political instability
- Airline strikes
- War
- Terrorist activities
In such situations, refunds and rescheduling options will depend on the policies of the relevant service providers.
13. Limitation of Liability
Eesha Travel Agency acts as an intermediary between travelers and third-party service providers, including hotels, transportation providers, and local tour operators.
We are not liable for:
- Airline delays or cancellations
- Hotel service quality
- Weather conditions
- Lost luggage
- Personal injury
- Theft or loss of personal belongings
- Service interruptions caused by third-party providers
We will, however, make reasonable efforts to assist customers in resolving issues wherever possible.
14. Website Usage
By using our website, you agree not to:
- Use the website for unlawful purposes.
- Attempt unauthorized access to our systems.
- Distribute harmful software or malware.
- Copy or reproduce website content without permission.
- Interfere with the proper functioning of the website.
We reserve the right to restrict access for users who violate these terms.
15. Intellectual Property
All content available on this website, including but not limited to:
- Text
- Logos
- Graphics
- Images
- Videos
- Website design
- Travel content
is the property of Eesha Travel Agency or used with appropriate permission.
No content may be copied, reproduced, or distributed without prior written consent.
16. Privacy
Your personal information is handled in accordance with our Privacy Policy.
By using our website, you consent to the collection and use of your information as described in that policy.
17. Third-Party Links
Our website may include links to third-party websites for your convenience.
We do not control or endorse the content, privacy practices, or services offered by these websites and encourage users to review their respective policies.
18. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of our website or services shall be subject to the jurisdiction of the competent courts in Hyderabad, Telangana.
19. Changes to These Terms
Eesha Travel Agency reserves the right to update or modify these Terms & Conditions at any time.
Any revisions will be posted on this page along with the updated effective date.
Continued use of our website after such changes constitutes acceptance of the revised Terms.
20. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us.
